Privacy Policy

1. Introduction This Privacy Policy explains how Qonvo ("we," "us," "our"), a product of DiWy (SIRET: 92214969500012) located at 122 Rue Amelot, 75011 Paris, France, handles your personal information. By using our AI phone outreach tool accessible through https://www.qonvo.co ("Website"), you consent to the practices described in this policy.

2. Information Collection

• Personal Data: When you use our services, we collect information that identifies you ("Personal Data"). This includes details like your name, email address, telephone number, and where necessary, payment information.
• Usage Data: We automatically collect information on how the Service is accessed and used ("Usage on our website. This includes your IP address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Website visitors from the United States: When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

3. Use of Information We use your personal data to:

• Provide and maintain our service;
• Notify you about changes to our service;
• Allow you to participate in interactive features of our service when you choose to do so;
• Provide customer support;
• Gather analysis or valuable information so that we can improve our service;
• Monitor the usage of our service;
• Detect, prevent, and address technical issues;
• Process payments and manage your account.

4. Sharing of Information We may share your information with selected third parties, including:

• Service providers who assist us in operating our Website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential;
• Affiliates or in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets;
• For compliance with the law or in response to lawful requests or legal processes.

5. Data Security We are committed to ensuring that your information is secure. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

6. Data Retention We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, and to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

7. Your Rights You have the right to:

• Access and receive a copy of the personal data we hold about you;
• Request correction of any incomplete or inaccurate data we hold about you;
• Request deletion of your personal data, subject to certain exceptions prescribed by law.

8. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us If you have any questions about this Privacy you are invited to contact us via contact@qonvo.co.

This Privacy Policy provides a detailed and formal approach for handling user information, ensuring compliance with applicable data protection regulations, and providing transparency about Qonvo's data practices.